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Learn About Maya Wrap
Maya Wrap FAQ

Shopping FAQ
I am a first time babywearer, which carrier do you recommend?
Which products are adjustable?
Which carrier works best when taking baby in and out frequently?
What carrier do you recommend for all day babywearing?
Can I share my baby carrier with our caregiver or my spouse?
What carrier would you recommend if I am breastfeeding?
What is the weight limit for Maya Wraps?
What are Gently Used Products?

Babywearing FAQ
How soon can I start wearing my baby?
Will I spoil my baby if I wear him/her too much?
What if my baby is fussy in the carrier?
How should I position the baby when breastfeeding in a sling?

Use and Care FAQ
Are your carriers machine washable?
Have you ever had a recall or investigation?

Shopping FAQ
What is your return policy?
To what countries do you ship?
What if I order the wrong size or fabric?
When will I receive my order?

Product FAQ
Are the dyes used in your fabrics safe?
Are your products fairly traded?
Do you have a free baby sling pattern?

Shopping FAQ


I am a first time babywearer, which carrier do you recommend?
A sling for ease of use and versatility. The Maya Tie if your child is getting heavy or you will wear your child for long periods of time.

Which products are adjustable?
All of our products are adjustable. Slings and the Maya Tie can be continuously adjusted to be as snug as you desire. No buckles or snaps to fiddle with!

Which carrier works best when taking baby in and out frequently?
Slings are very easy to put on and take off and are excellent for short trips or toddlers who want to be up, then down, then up, then down...

What carrier do you recommend for all day babywearing?
The Maya Tie. It takes a little longer to put on than a sling but it distributes baby's weight over both of your shoulders and your hips and is extremely comfortable for long term babywearing.

Can I share my baby carrier with our caregiver or my spouse?
All of our baby carriers are fully adjustable and therefore can be worn by different sized people. Our slings do not have padded rails and are adjustable over a large range. In most cases, people of different sizes will be able to share one sling. The Maya Tie straps are also long enough to allow a fairly large size range.

What carrier would you recommend if I am breastfeeding?
Our slings provides excellent privacy when you are nursing. The long tail can be put over your shoulder for complete coverage. Always keep a close watch on your baby while breastfeeding and baby away from your breast when he/she is no longer actively nursing.

What is the weight limit for Maya Wraps?
We recommend an upper weight limit of 40 pounds (18 kilos) for our Maya Tie and 35 pounds (16 kilos) for our slings.

What are Gently Used Products?
Our gently used slings, available in our Maya Outlet, are returns we have received from customers who either needed a different size, wanted a different color or exchanged for another reason. The inventory of the gently used slings varies widely from day to day and for this reason we cannot offer a fabric selection. However our gently used slings have the same 90 day return policy as our new carriers.

Babywearing FAQ


How soon can I start wearing my baby?
Most newborns can be worn right away. If your baby has any health challenges, is low tone, or premature, or weighs less than 8 pounds you should discuss babywearing with your health care practitioner.

Will I spoil my baby if I wear him/her too much?
No. In fact, research has shown that babies are quickly able to develop a sense of security and trust when they are carried. They are more likely to be securely attached to their care-giver/s and often become independent at an earlier age.

How should I position the baby when breastfeeding in a sling?
Our slings allow for convenient nursing. Please see our video instructions here. Always keep a close watch on your baby while breastfeeding and baby away from your breast when he/she is no longer actively nursing.

Use and Care FAQ


Are your carriers machine washable?
All of our products are machine washable in cold water and should be line dried to prevent shrinkage. Do NOT bleach.

Have you ever had a recall or investigation?
Yes. In 2007 a ring broke on one of our slings. The baby did not fall and there was no injury. We quit selling any slings that may have had a similar problem. After much testing and research we released all of our slings for sale. More information

Maya Wrap had a voluntary recall on Maya Wrap Slings with welded 1/8 inch rings purchased between Jan 1, 2001 and July 31, 2001. Rings that are about 1/4" thick were not recalled. Recalled Slings do not have lot numbers in them and they do not have padding in the shoulder. Maya Wrap Slings are now made with 1/4" anodized aluminum rings which are strong yet light weight. If you think you may have a recalled sling please contact us (click here) to arrange for repair.

This graphic shows a 1/8 inch ring (left) and a 1/4 inch (right) ring next to a bic pen.

Shopping FAQ


What is your return policy?
You may return your Maya Wrap within 90 days for a full refund of your purchase price, provided it is in the original packaging and new, unwashed condition. Shipping charges are non-refundable. However, if you are exchanging your item we will re-ship your new item, within the U.S., via standard rate shipping at no additional charge to you.

Please be advised, if you purchase your Maya Wrap product from a retail partner, you are subject to their return policy and procedures.

To what countries do you ship?
We will gladly ship your order to any country for which the United States Post Office offers insurance.

What if I order the wrong size or fabric?
We will be happy to exchange your Maya Wrap. Before sending a return, please call and request a return authorization. Returns or exchanges that are sent to us without a return authorization number on the exterior of the package, may be rejected.

When will I receive my order?
Domestic orders (within the USA) generally will be delivered within one week. International orders will be delivered within 2 weeks, assuming there are no customs delays. We do our best to ship orders as quickly as possible. You may receive your order in less than the specified delivery time.

Product FAQ


Are the dyes used in your fabrics safe?
We have a certificate from our manufacturer stating that the dyes used to make Maya Wrap Baby Carriers do not contain any copper, nickel, lead, mercury, cadmium, cobalt, aluminum, arsenic, chromium or any other poisonous substance.

Are your products fairly traded?
It is Maya Wrap company policy that all those involved in the production of Maya Wraps are paid a fair wage in the local context, have healthy and safe working conditions, and are at least 16 years of age.

We recently had an independent 3rd party verify that our manufacturer is following fair trade practices and providing a good working environment for its employees.

Do you have a free baby sling pattern?
Yes! We believe that all babies deserve to be carried and have made the pattern for our Original Maya Wrap Sling available for your personal use. Sew your own baby sling!
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